Following the initial outbreak of Covid-19 in the UK at the beginning of the year and subsequent national lockdown measures introduced, we sadly had to suspend our Special Days service and stop accepting new applications.
At this point, all future Special Day bookings were postponed and beneficiaries with approved applications were then put ‘on hold’ until the time when it was safe to arrange their Special Day again.
During the national lockdown, we introduced the concept of ‘Positivity Packs’ as a nice gift to send to our beneficiaries during such a challenging time.
Following recent conversations with our suppliers and health professionals, we are now delighted to announce that we are resuming our Special Days service for our current beneficiaries who have been on hold.
We're confident that we can now supply a safe, if more limited, Special Days service, including hotel and holiday home breaks, celebrations, photoshoots and Special Days at home (for those who are still shielding).
If your application was received before 16 March 2020, you are considered part of our ‘on hold’ group and we are pleased to say we can start arranging your Special Day again. You should have received an email explaining the above changes with a quick questionnaire to inform us of your current status and Special Day preferences.
If you have not received this email please get in touch through email@example.com
Please refer to the below leaflet to see what types of Special Days we are offering our current beneficiaries with Covid-19 restrictions in mind.
Unfortunately, as we already have over 700 beneficiaries waiting for a Special Day, we are unable to accept new applications at this time.
We are hoping to be in a position to reopen applications again in autumn 2021 but we will update this page with any news if we are able to bring this date forward.
Please note that we will not be storing or processing any applications received after 16 March 2020 and are not operating a waiting list.