Contact us

Please note our office opening hours are 9am to 5pm. If your enquiry is urgent, and concerns your Special Day, please contact our on-call day maker on the out of hours number on your itinerary.

There are lots of ways you can get in touch with Willow. And we'd love to hear from you!  

The best way to contact us is to complete the form below and we'll get back to you within two working days. However, if you need a quicker response we'd recommend giving us a call.

  • Address: Gate House, Fretherne Road, Welwyn Garden City, Hertfordshire AL8 6NS
  • Telephone: 01707 259 777
  • Fax: 01707 259 289 

If you're coming to visit us at Gate House, please find further instructions on how to find us here

Your feedback can help us improve our charity and help us create better Special Days. If you have anything you'd like to share, or would like a copy of our complaints procedure, please email Thank you.

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