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Our supporter promise

By supporting Willow, you’re making a positive difference to someone’s life right now. This is our promise to you…

Willow’s commitment to you

  • You are making a difference
  • Your support will always be valued
  • You can rely upon and trust us
  • You will be listened to
  • You are part of the Willow family

Our promise  

Willow helps seriously ill young adults create unforgettable memories in the toughest times. We want to thank you for supporting us and invite you to be part of our Willow family. Your commitment really is vital and we want to make a promise to you:

You are making a difference 

By supporting Willow, you’re making a positive difference to someone’s life right now. When serious illness strikes, lives are thrown into turmoil and dominated by hospitals, treatment and fear for what the future might hold. Your support can bring families together again, allowing someone to be a person, not a patient, create special memories and bring a smile in the face of serious illness.

Your support will always be valued 

There are many ways to support Willow and we are incredibly grateful for whatever you choose to do. Whether it’s making a donation, attending our events, visiting our charity shops, including Willow in your Will, volunteering, referring your patients or simply spreading the word, your contribution will always be valued.

You can rely upon and trust us 

We will not sell or share your personal data with any other organisations and will simply contact you to share more about the difference you’re making. We’ll also share with you other ways you can choose to support, to help reach more seriously ill young adults at the hardest of times. We follow the Fundraising Regulator’s Code of Fundraising Practice so you can be confident Willow will always be open, honest and respectful.

You will be listened to 

We promise to listen to you. Your feedback helps us improve our charity and create even better Special Days. If you have anything you’d like to share, please contact our team on [email protected] or call 01707 259 777.

Thank you for being part of the Willow family.